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PEAKWELL — peakwellarchive.com

We're here to help. Whether you have a question about an order, a product, or anything else, here's how to reach the PEAKWELL team.

Customer Support

Email: support@peakwellarchive.com

Our team responds to all inquiries within 24-48 business hours. For faster service, please include your order number (if applicable) in your message.

Support Hours

Monday - Friday, 9:00 AM - 6:00 PM (ET), excluding U.S. federal holidays. Messages received outside these hours will be answered on the next business day.

What to Include in Your Message

Your order number (found in your confirmation email)
The email address used to place your order
A brief description of your question or issue, and photos if relevant (e.g., for damaged or defective items)

Common Requests

Order status & tracking — see the tracking link in your shipping confirmation email or contact support
Returns & refunds — see our Return & Refund Policy for eligibility and instructions
Shipping questions — see our Shipping Policy for rates and delivery estimates

Business & Mailing Address

1209 N Orange Street, Suite 7240, Wilmington, DE 19801, United States

Please note: this is our registered business address and is not equipped to receive walk-in visitors or unsolicited returns. All returns must be pre-authorized by our support team — see our Return & Refund Policy for instructions.

Website

peakwellarchive.com

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